Car Finance Claims Website
“PCP claims” usually refer to claims related to mis-selling of Payment Protection Insurance (PPI) in the UK. If you’re looking for a website related to PCP claims, it’s likely a platform where individuals can submit claims or seek information about reclaiming money from mis-sold PPI policies. I did a redesign of the PCP claims website and made it more accessible and converting.
Challenge
Customers often find the PCP process complicated and are unsure about their rights when things go wrong, whether it’s unfair contract terms, hidden fees, or mis-sold agreements. The challenge was to create a website that would simplify the claim process, educate users about their rights, and make filing a claim hassle-free.
Objective
- User-friendly design: Ensure the website is intuitive for users of all ages.
- Comprehensive information: Provide clear, jargon-free guidance on PCP agreements and potential claims.
- Streamlined claims process: Enable users to easily submit claims with minimal friction, tracking their progress in real time.
- Trust-building features: Include client testimonials, case studies, and a secure, transparent claims process to build confidence.
Research
Home Page
Connect with external API
Car owners who. want to lay claims can connect, enter their car registration number and the API will find your car type and details.
Value Proposition
Gain expert advice, register and get solutions.
Easy and intuitive form filling
Most PCP claims websites are time consuming and many users give up along the way, it was important to improve the experience by making it easy and visually responsive for users to fill in forms as fast as they can so thier claims can be filled.
Prototype and full walkthrough.
Components.
